HexaGroup identified one high-volume offering that fit Lloyd’s commodity definition: inspection services. After establishing requirements around the inspection ordering process and what type of functionality would be needed to increase sales and retain inspection clients, HexaGroup developed the RFS (“Request For Service”) web application, and implemented it within the client portal on Lloyd’s Register Energy’s website. The RFS tool handles overall ordering of the inspection service, specifies the type of service based on a list of assets to be inspected, displays previous inspection services for an individual client, and varies pricing by the type of client. RFS reporting allows clients to view historical records of services provided. While invoicing is currently handled offline, HexaGroup anticipates developing an e-commerce element in the short- to mid-term.